While we’ve not had this issue in previous years, Showclix has seen a large growth in their support department in the last year, and apparently not everyone is up on the correct response. Please know we are working hard to fix it.
Fixing it going forward doesn’t change the immediate issue, though. Please email me at Elizabeth@papa.org or manager@replayfx.org and send me any and all screen grabs of your conversations with Showclix, as well as the order number and which ticket should be refunded. I will tell our rep about it and fix it.
Regarding duplicates: This happens when someone buys a ticket for themselves, and their friend also buys them one. One of these people needs to request a refund. We can then remove the second instance of the name.
Hi, Hepatits_B_Good. How exactly do you change your Pinburgh registration name to an alias? (My parents are great, but I don’t want to confuse the IFPA with two names. I came into the game under an alias and it just stuck.)
I sent this question through the Pinburgh request form a couple of days ago but have not received a reply. Do you know to change this in my registration info?
The greatest functionality Shepherd has ever created. We used to have to move those results over manually from one player account to another, one event at a time.
Don’t do this. While they are very helpful, those folks are busy during the event. Please do use the contact form to request the change: https://replayfx.org/contact-us/
PAPA updated the player list on 1st July, and I’m a geek, so I ran the numbers through the IFPA API and so on and… well, long story short here is a VERY PRELIMINARY estimate at what the round one groups would look like (on the wildly implausible scenario that no further changes were made to the player list!)
I’d be very happy to plug this data together with any other data available from the IFPA API for other stats. Things like number of newbies to Pinburgh this year and so on. I’ll probably gather some data if anyone else is as nerdy about this kind of thing as I am
Oddly, Pinburgh is still not on the IFPA calendar, and is now less than a month away. No WPPRs, too bad. Oh, exception you say? How are exceptions authorized?