The IFPA server that Match Play communicates with to validate IFPA numbers is currently not responding. This has resulted in a ton of not-very-helpful error messages. Getting the IFPA server back online is beyond my control, but I have fixed the error messages to be more useful.
You can still add players by IFPA number if it’s a player already known to Match Play, but you cannot add a player by IFPA number if that player has never played in any Match Play tournament before.
If you are using IFPA seeding for your tournament player rankings for existing players cannot currently be updated. Match Play will use the player ranking from the last time it could successfully update the ranking. Completely new players cannot be added by IFPA number (see above) and will receive the lowest seeding possible.
I’m sorry for all this trouble. It’s out of my control