Pinball survey email from L.E.K.

It is. Or the data could have been given to the sponsor long ago.

Huh. That’s disappointing.

FWIW, it is still possible to dereference suppressed player info via the IFPA API. Combine that with email and suppressed players really aren’t suppressed, with a little effort.

I went to that website, and from what I saw, I would never ever deal with them. I don’t know how they get clients. It looks like they’re a garbage operation. I would expect better info from pinside polls.

TIL I need to go register a couple dozen more IFPA accounts so when the next survey rolls around I can make a couple hundred bucks.

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Hey @pinwizj ,

I understand the rationale for sharing the email lists with IFPA Sponsors, but please be aware that this particular sponsor is using old email addresses.

You may remember this conversation from when the topic first came up in October 2016. At the time, you changed my IFPA record to a different email address that I didn’t mind getting hit with spam.

Well, this L.E.K. survey was sent to the old email address IFPA had on file two years ago (before you changed it for me). Apparently, they did not comply with your request to remove the previous email address from their database (nor my repeated “Unsubscribe Me” clicks).

I’m not sure what can be done about it now. It seems once they get an email address, they hang on to it. But I thought I should at least let you know about the issue.

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Appreciate it Eric. I’ll be sure to do a better job communicating the do’s and don’ts with respect to email marketing with our Premiere Sponsors.

We are changing up our sponsorship tiers for 2019 and access to the email list will now be at a higher tier. Also hoping to have enough funds to start a MailChimp or Constant Contact account ourselves to help execute this service on our sponsor’s behalf.

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I don’t remember even signing up for an IFPA list, but apparently I did since I got the survey spam. How do I get off it? I don’t wish to ever see an email from any of the sponsors, and apparently that’s the function it serves.

I would think if you change the email on your profile that should do the trick.

See @ericwag 's post above, that won’t work.
The IFPA can remove your address from THEIR list. They can even ask outside parties they sold the list to to remove your address and it may or may not get done.
The bottom line is the list is out of their control now. Don’t count on being removed from every copy of it.

I’m not aware that I have a profile, there’s nothing in my 1Password, I don’t remember creating one, and I don’t compete or care about IFPA points. It’s honestly a mystery to me right now how my email is even in the database, though clearly it is, and maybe I even put it there and just forgot.

But I’m definitely 100% not cool with my email be given, traded, or sold to any of those companies. Is it a big deal that I got some survey spam? Not at all, not trying to be a drama queen, but now that I’m aware this is the practice I want out of it.

There’s no authentication on your IFPA profile. You can only submit requests for it to be updated at: https://www.ifpapinball.com/user-profile/

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Your IFPA profile shows “Registered” with a green checkbox so you gave IFPA your email at some point. Just contact them and ask to have it removed: https://www.ifpapinball.com/menu/about/send-us-a-comment/

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You updated your profile on Thursday, August 21st, 2014 at 10:31am.

You included a photo to be added to your IFPA profile as well as your Location, Birthdate, email address and High Score Initials.

I’ll get all of that information removed today, no problem.

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Oops, just sent a request with the form before I saw your reply, appreciate it. :slight_smile:

This has happened what… twice?

How often do you all get spam for everywhere in the world? I can’t believe people try to fight this as much as they are. I mean, I don’t give up on spam… but bothered by it coming from an entity I have a legitimate association with? No…

Random ‘buy raybans’ spam… yes. Because those people do operate like scum. Just because IFPA markets their member list… I don’t count them as scum.

Promotion is one of IFPA’s founding tenants… one or two emails over a few years is not even a bump in the road. I get more spam from my local CVS or whatever in exchange for a few bucks off.

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Sorry, but you’re missing the point. The point is that those email addresses that the IFPA captured and have now distributed are effectively out of their control now. Already we see that one of the sponsors has further passed them on to another marketing company without any permission from the IFPA. If you’re ok with handing out your email address to complete strangers, then that’s cool I guess. Maybe you’d be ok writing it on the wall in the street too?

Many of us are not ok with that, and thankfully there have been laws passed that should prevent companies from distributing personal details with third parties without permission… But… oh hey look - it’s pinball spam!! :joy:

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Ok folks, reality check here. You lose control of your email address the minute you give it out to ANYONE. That super-secret email addy that you only gave to closest family? What a shame your cousin just clicked a bad link and now has a virus rummaging through his address-book. Always fun sifting through a burst of spam trying to figure out which of your contacts screwed the pooch this time…

Not to mention the fact SMTP is not encrypted and anyone between you and your correspondent can sniff packets and harvest emails that way.

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With that line of thinking, you lose control over all forms of information the moment you share it. Fortunately in at least some regions, legislators have recognized this isn’t acceptable, and require very specific handling of different types of information, be it PHI in the health industry, or PII in other industries. Laws have been passed that flat out disagree with what you’re claiming, and provide civil and sometimes even criminal penalties for violating the trust of those who provide you with information.

Just because you can take/do something doesn’t mean you’re legally entitled to.

This was true a decade ago, but if you’re still on a mail host that passes mail in plain-text under normal operation, you should be running as hard and as fast as you can in the opposite direction. SMTP with TLS is well supported and on by default for most mail providers. Many SMTP hosts will even reject the connection at MAIL FROM if the connection hasn’t been secured either via STARTTLS or a full SMTPS connection.

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Let me know when you find a law that prevents virus infections :slight_smile:

As for Aurich, he voluntarily signed up for IFPA and voluntarily provided his email address and photo. IFPA made it clear several years ago they intended to provide members’ emails to sponsors. Aurich could and should have removed his information at that time, but it’s obvious he wasn’t paying any attention (not IFPA’s fault) and apparently flat out forgot he’d even shared his information in the first place (not IFPA’s fault).

I bring up virus issues to remind people that email is inherently insecure and not to be surprised when your address is compromised.

I work with PII/PHI every day and there’s a world of difference between that and pinball “spam” from a pinball organization :slight_smile:

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