Used the software for the first time last week at a Best Game Qualifying/Launch Party event. This software definitely fills a void for me as a Tournament Director between Brackelope and Karl's Never Drains Software. Really like the layout and the ability to use a laptop along with iPads. Consider me a subscriber.
Everything went very smoothly thanks to Andreas who answered lots of questions for me in advance of the event. Great customer service!
Some feedback (some of which has been provided to Andreas already):
Ability To Track Entries - the ability to sell entries and keep track of Players' entries would be huge for smaller Qualifying Events/Launch Parties. I understand programming this is a bit of a task though.
Big Screen View - for me this is where some minor improvements would be a HUGE plus for the TD and end users. The ability to customize the Big Screen View display would be great. For the Launch Party (or any Qualifying Tourney for that matter) it would be nice to have the ability to show individual scores on games, rather than player point totals only. Also noticed the Queue listing displays Players' "backwards" (bottom to top?) - the Big Screen View Queue List is not entirely intuitive as to who is currently active on the game and who is in line next. Also noticed that when bumping a player from the Queue ("Not Here?") their name was not moved in the Big Screen View - this threw off the entire Queue display until we could get that player to play his game. Note that Scorekeepers can still log scores for ANY player in the Queue, so it didn't hinder the ability for the tournament to continue in an orderly manner.
"Closing" Tournament to go to Finals/Playoffs - had I not read GeneX's comment in this thread I probably wouldn't have known to "close" the tournament to switch to the Finals bracket! A minor quibble.
Adding Players during Qualifying - I first made the tournament active early in the night (having only added 4 players) and was planning to register/add players as they arrived (remember this is a Launch Party). When I went to add the 5th player (and subsequent players thereafter) the software gives a warning that these players will not be added to the tournament until the next round! Almost had a heart attack thinking EVERY player would have to be added to the tournament prior to starting (this clearly wouldn't work for a Qualifying event). Thankfully under Best Game the warning can be ignored and players may be queued up on a game right away as they are added. Again, a minor quibble but something that could be explained a little more in depth (ie. "if this is a Knockout tournament the Player will not be added until the next Round").