So, I took part in a three strikes tournament last night using MatchPlay software.
In round 5, the incorrect result was submitted, leading me to appear to me eliminated come round 6. The tournament director, had me play in place of the player that i defeated in the previous round, and updated my strikes accordingly so that i could move forward, but the software still incorrectly shows me as the loser of round 5, and does not show that I was the winner in round 6.
This also leads me to be a few positions lower in the final standings than I believe I should be.
This may just be a lost result for me, but as I am taking interest in directing tournaments in the future, I wanted to knwo what should be done in this case.